DEI Strategy¶
Diversity, Equity, and Inclusion (DEI) is not a program or a checkbox. It's an operational discipline that determines whether your team can access the full range of talent, benefit from diverse perspectives, and retain people who don't fit a narrow mold.
This page provides a practical framework for making DEI operational: concrete practices for hiring, development, promotion, and daily work. The goal is not to feel good about intentions, but to build systems that produce equitable outcomes.
What Problem This Solves¶
Most engineering organizations have homogeneity problems they're not fully aware of. Teams hire people who look like them, promote people who remind them of their younger selves, and run meetings and processes that favor certain working styles.
The costs of this homogeneity compound over time:
Talent pipeline shrinks. When your team looks one way, candidates who don't fit that mold don't apply—or don't stay.
Blind spots multiply. Homogeneous teams miss problems that diverse teams catch. Products fail users who weren't represented in the room.
Retention suffers. People from underrepresented groups leave faster when they don't see paths forward or don't feel included.
Groupthink increases. Without diverse perspectives, teams converge on familiar solutions and miss better alternatives.
A functioning DEI strategy addresses these problems through systems, not intentions. Intentions are nice. Systems produce outcomes.
When to Use This Framework¶
Actively invest in DEI when:
- Starting or significantly scaling a team (setting patterns matters most early)
- Noticing homogeneity in your team or leadership
- Experiencing retention problems with underrepresented groups
- Receiving feedback that the culture isn't inclusive
- Building products for diverse user populations
Maintain DEI practices when:
- Things seem fine but you want to ensure they stay that way
- Onboarding new leaders who will make hiring and promotion decisions
- Evolving practices based on feedback and data
DEI work is ongoing, not a one-time initiative. The intensity varies, but the attention should be constant.
Ownership: Who Is Responsible¶
DEI is everyone's responsibility, but without clear ownership it becomes no one's priority.
| Role | Responsibility |
|---|---|
| Engineering Leadership (VP/Director) | Sets DEI goals, tracks metrics, ensures resources, addresses systemic issues |
| Engineering Manager | Runs inclusive processes (hiring, promotion, feedback), addresses team-level inclusion issues, models inclusive behavior |
| Recruiter/Talent | Builds diverse candidate pipelines, ensures inclusive job descriptions and interview processes |
| HR/People | Provides training, handles complaints, tracks org-wide metrics |
| Individual Contributors | Participates inclusively, gives feedback when practices fall short, supports colleagues |
Avoid the DEI silo
If DEI is only owned by HR or a dedicated DEI team, it becomes disconnected from engineering reality. Engineering leaders must own engineering DEI, with support from HR/DEI specialists.
The Three Layers of DEI¶
Diversity: Who Is in the Room¶
Diversity is about representation—who you hire, retain, and promote. It's the most visible aspect of DEI and often the easiest to measure.
What it means: Having people from varied backgrounds: gender, race, ethnicity, age, disability, neurodiversity, socioeconomic background, geography, and more.
Why it matters: Diverse teams have access to a wider talent pool, fewer blind spots, and better outcomes on complex problems. Homogeneous teams miss things.
Key practices:
Expand your sourcing. If you only recruit from the same schools, networks, and companies, you'll get the same people. Partner with organizations serving underrepresented groups. Post in different communities. Offer referral bonuses specifically for diverse candidates.
Remove bias from screening. Blind resume review (removing names, schools, photos) reduces bias. Structured initial screens with consistent criteria prevent gut-feel filtering.
Track pipeline metrics. Measure diversity at each stage: applications, screens, interviews, offers, acceptances. Where does the funnel narrow? That's where to focus.
Diversify interviewers. Candidates assess whether they belong based on who interviews them. Diverse interview panels signal inclusion and catch bias.
Equity: Who Gets Opportunities¶
Equity is about fairness in opportunity and outcome. It recognizes that equal treatment doesn't produce equal results when people start from different positions.
What it means: Ensuring that opportunities (promotions, high-visibility projects, leadership roles, compensation) are distributed fairly, not just equally.
Why it matters: Without equity, diversity erodes. Underrepresented people who don't see paths forward leave. The same groups keep getting the same opportunities, cementing advantage.
Key practices:
Audit promotion rates. Who gets promoted, and at what pace? If certain groups promote faster or slower, investigate why. Promotions should be based on criteria, not familiarity or sponsorship patterns.
Distribute stretch assignments deliberately. High-visibility projects, leadership opportunities, and conference talks shouldn't always go to the same people. Track who gets what and course-correct.
Pay equity analysis. Regularly analyze compensation by role, level, and demographic group. Correct gaps. This should be proactive, not waiting for complaints.
Sponsorship, not just mentorship. Mentorship is advice. Sponsorship is advocacy—using your power to open doors. Ensure sponsorship reaches underrepresented groups, not just people who remind leaders of themselves.
Calibration for consistency. Performance reviews should be calibrated across teams to prevent manager bias from creating inequitable outcomes.
Inclusion: Who Can Participate Fully¶
Inclusion is about belonging—whether people can participate fully, bring their whole selves, and have their contributions valued.
What it matters: You can have diversity without inclusion: people in the room who don't feel they belong, don't speak up, and eventually leave. Inclusion is what makes diversity sustainable.
Key practices:
Audit meeting dynamics. Who speaks in meetings? Who gets interrupted? Who gets credit for ideas? These patterns reveal inclusion gaps. Facilitators should actively manage participation.
Make remote work first-class. If your culture favors people in the office or in certain time zones, remote employees are structurally excluded. Design for async-first, record important discussions, and rotate meeting times across time zones.
Create psychological safety. Inclusion requires safety. People won't participate fully if they fear judgment or retaliation. See Psychological Safety First.
Respect different communication styles. Not everyone processes information the same way. Provide agendas in advance. Allow written responses, not just verbal. Create space for people who think before speaking.
Celebrate different backgrounds. Acknowledge cultural holidays and events beyond the majority's traditions. Don't assume everyone shares the same references or experiences.
Handle microaggressions. Small slights accumulate. Train people to recognize microaggressions, provide paths to report them, and address patterns.
DEI in Hiring: A Process Walkthrough¶
Hiring is where most diversity work happens—or fails. Here's a step-by-step process for inclusive hiring:
Step 1: Job Description¶
- Write for broad appeal. Avoid gendered language ("rockstar," "ninja") and unnecessary requirements (specific degrees, years of experience that don't predict success).
- List requirements as truly required vs. nice-to-have. Research shows underrepresented groups are less likely to apply unless they meet all requirements.
- Include your DEI commitment explicitly. "We encourage applications from people of all backgrounds."
Step 2: Sourcing¶
- Go beyond your usual channels. Partner with organizations like Code2040, Out in Tech, Women Who Code, /dev/color, or local bootcamps.
- Set sourcing targets. If 30% of your pipeline isn't from underrepresented groups, expand where you're looking.
- Train recruiters on bias and inclusive outreach.
Step 3: Resume Review¶
- Use blind review when possible (names, photos, school names removed).
- Have structured criteria—decide what you're looking for before reviewing, not after.
- Multiple reviewers reduce individual bias.
Step 4: Interviews¶
- Standardize interview questions. Every candidate for the same role gets the same questions in the same order.
- Use rubrics with defined scoring criteria. "Good answer" should be defined in advance, not decided after.
- Diverse interview panels. At least one interviewer should be from an underrepresented group when possible.
- Train interviewers on bias. Common biases: similarity bias (favoring people like us), halo effect (one good thing colors everything), confirmation bias (seeking evidence for initial impression).
Step 5: Decision Making¶
- Debrief separately before discussing. Each interviewer submits their assessment before seeing others' to avoid anchoring.
- Use a hiring rubric. Score against criteria, not gut feel.
- Watch for coded language. "Culture fit" often means "like us." "Not technical enough" disproportionately affects underrepresented groups. Require specifics.
Step 6: Offer and Negotiation¶
- Make equitable initial offers. Don't anchor to previous salary (perpetuates historical inequities). Pay what the role is worth.
- Document negotiation decisions. If you adjust offers, ensure similar adjustments are available to all.
Step 7: Onboarding¶
- Assign buddies who can answer questions about belonging, not just logistics.
- Check in on inclusion early and often. First impressions matter.
What Good Looks Like¶
You'll know your DEI strategy is working when you observe these signals:
| Signal | What it looks like |
|---|---|
| Diverse pipeline | Underrepresented groups are represented at every stage of hiring, not just applications |
| Equitable promotions | Promotion rates don't significantly differ by demographic group |
| Retention parity | Underrepresented groups don't leave at higher rates |
| Inclusive meetings | Participation is distributed; quieter voices are heard |
| Psychological safety for all | Surveys show safety is consistent across groups, not just majority members |
| Feedback addressed | When inclusion problems are raised, they're taken seriously and addressed |
| Diverse leadership | Leadership reflects the diversity you want to see in the organization |
Metrics to Track¶
- Demographic breakdown at each hiring stage (applications → offers → hires)
- Retention rates by demographic group
- Promotion rates by demographic group
- Pay equity ratios
- Inclusion scores in engagement surveys (by demographic group if possible)
- Participation metrics in meetings/reviews (who speaks, who's recognized)
Failure Modes and Mitigations¶
The Tokenism Trap¶
Symptom: Diversity hires are made, but they're isolated—the only one of their kind on the team. They're asked to represent their entire group and carry the emotional labor of diversity.
Root cause: Focus on numbers without building critical mass or addressing inclusion.
Mitigation: Aim for critical mass (typically 30%+ in a group) so individuals aren't tokens. Spread responsibility for DEI across the team, not just underrepresented members.
The Pipeline Excuse¶
Symptom: "We'd love to hire diverse candidates, but they don't apply." Pipeline becomes an excuse for inaction.
Root cause: Not investing in sourcing, or job descriptions/brand that don't appeal to diverse candidates.
Mitigation: Expand sourcing proactively. Audit job descriptions for bias. Build relationships with organizations serving underrepresented groups. If diverse candidates aren't applying, that's a signal about your brand, not the market.
The Culture Fit Trap¶
Symptom: "Culture fit" is used to reject candidates who are different. Teams stay homogeneous despite diverse pipelines.
Root cause: Undefined criteria that allow bias to masquerade as cultural assessment.
Mitigation: Define what "culture" actually means in behavioral terms. Distinguish culture fit from culture add—people who bring something new. Require specifics when someone cites culture fit concerns.
The Inclusion Void¶
Symptom: Diversity improves but retention doesn't. Underrepresented people join but leave faster.
Root cause: Focus on hiring without investing in inclusion. The environment is unwelcoming.
Mitigation: Exit interviews with underrepresented leavers. Stay interviews with current employees from those groups. Address the environment, not just the pipeline.
The Performative Program¶
Symptom: High-profile DEI initiatives (training, events, statements) but no change in outcomes. Leadership checks the box but doesn't change behavior or systems.
Root cause: DEI is treated as PR rather than operational change.
Mitigation: Tie DEI to business metrics and leadership accountability. Track outcomes, not activities. If promotion rates haven't changed after years of "DEI work," the work isn't working.
Remote-First DEI Considerations¶
Remote work can be more inclusive—or less. It depends on how you design it.
More inclusive if:
- Geographic flexibility opens access to talent from anywhere
- Async work accommodates different schedules and communication styles
- Written communication creates a record that can be reviewed for bias
- Physical presence and office politics matter less
Less inclusive if:
- Leadership is clustered in one time zone and everyone else adapts
- Important conversations happen in spontaneous video calls that some can't join
- Written communication favors native speakers
- Remote employees are overlooked for promotions and high-visibility work
How to get it right:
- Rotate meeting times so the burden of bad times is shared
- Document decisions and discussions so async participants can catch up
- Audit promotion patterns for remote vs. office-based employees
- Create explicit opportunities for remote employees to build visibility
- Train managers on managing distributed teams inclusively
Copy-Paste Artifact: DEI Health Check¶
Use this quarterly to assess your DEI progress.
## DEI Health Check
**Team/Org:** [name]
**Quarter:** [Q_ YYYY]
**Reviewer:** [name]
### Diversity Metrics
**Current team composition:**
- Gender: **_% women, _**% non-binary, \_\_\_% men
- Underrepresented ethnic groups: \_\_\_%
- Other dimensions tracked: [list]
**Hiring pipeline this quarter:**
- Applications from underrepresented groups: \_\_\_%
- Interviews: \_\_\_%
- Offers: \_\_\_%
- Accepts: \_\_\_%
- Where does the funnel narrow? [analysis]
### Equity Metrics
**Promotions this quarter:**
- Total: \_\_\_
- From underrepresented groups: **\_ (**%)
- Is this proportional to representation? [yes/no, analysis]
**High-visibility assignments this quarter:**
- Conference talks: [names]
- Leadership opportunities: [names]
- Critical projects: [names]
- Are underrepresented groups included? [analysis]
**Compensation equity:**
- Last audit date: [date]
- Gaps identified: [yes/no]
- Gaps addressed: [yes/no]
### Inclusion Signals
**Survey data (if available):**
- Overall inclusion score: \_\_\_
- Score for underrepresented groups: \_\_\_
- Gap: \_\_\_
**Qualitative signals:**
- Feedback from 1:1s or stay interviews: [summary]
- Participation in meetings: [even/uneven, patterns]
- Recent concerns raised: [summary]
### Retention
**Departures this quarter:**
- Total: \_\_\_
- From underrepresented groups: **\_ (**%)
- Regrettable departures from underrepresented groups: \_\_\_
- Exit interview themes: [summary]
### Assessment
**Biggest DEI strength this quarter:**
**Biggest DEI gap this quarter:**
**One action item for next quarter:**
- Action: [specific]
- Owner: [name]
- Due: [date]
Copy-Paste Artifact: Inclusive Meeting Checklist¶
Use this before and during meetings to ensure inclusive participation.
## Inclusive Meeting Checklist
### Before the Meeting
- [ ] Agenda shared at least 24 hours in advance
- [ ] Time zone impact considered (rotate if recurring)
- [ ] Pre-read provided so people can prepare
- [ ] Clear purpose: decision, discussion, or information?
- [ ] Attendance is actually necessary (not mandatory by default)
### Starting the Meeting
- [ ] State the purpose and how decisions will be made
- [ ] Remind participants to leave space for others
- [ ] For hybrid: ensure remote participants are equally visible/audible
### During the Meeting
- [ ] Round-robin for important topics (don't let loudest voices dominate)
- [ ] Pause for questions/input before moving on
- [ ] Facilitate actively: "We haven't heard from [name] yet—any thoughts?"
- [ ] Credit ideas to their originators
- [ ] Use chat/reactions for input from those who prefer not to speak
### Ending the Meeting
- [ ] Summarize decisions and action items
- [ ] Ask: "Is there anything we didn't address that should be?"
- [ ] Follow up with notes in writing (for async participants)
### After the Meeting
- [ ] Notes shared promptly
- [ ] Decisions documented in persistent place
- [ ] Action items assigned with owners
Copy-Paste Artifact: Interview Rubric Template¶
Use this to standardize interview assessments and reduce bias.
## Interview Rubric: [Role Name]
**Candidate:** [name]
**Interviewer:** [name]
**Interview type:** [Technical / Behavioral / System Design / etc.]
**Date:** [date]
### Scoring Guide
- 1 = Does not meet requirements
- 2 = Partially meets requirements, significant gaps
- 3 = Meets requirements
- 4 = Exceeds requirements
- 5 = Exceptional, well above requirements
### Criteria Assessment
| Criteria | Score (1-5) | Evidence (specific examples) |
| ----------------------------------------------- | ----------- | ---------------------------- |
| [Criterion 1, e.g., "Problem solving approach"] | \_\_\_ | |
| [Criterion 2, e.g., "Communication clarity"] | \_\_\_ | |
| [Criterion 3, e.g., "Technical depth in X"] | \_\_\_ | |
| [Criterion 4, e.g., "Collaboration signals"] | \_\_\_ | |
| [Criterion 5, e.g., "Learning orientation"] | \_\_\_ | |
### Overall Assessment
**Strengths observed:**
**Areas of concern:**
**Recommendation:** [ ] Strong hire [ ] Hire [ ] Neutral [ ] No hire
**Confidence level:** [ ] High [ ] Medium [ ] Low
---
_Complete this form before the debrief. Do not adjust scores after seeing others' assessments._
Further Reading¶
- What Works: Gender Equality by Design by Iris Bohnet – Evidence-based approaches to reducing bias
- Inclusion on Purpose by Ruchika Tulshyan – Practical guide to building inclusive workplaces
- Blindspot: Hidden Biases of Good People by Mahzarin Banaji – Understanding unconscious bias
- Better Allies by Karen Catlin – Actionable guide for being an ally
Related¶
- Engineering Culture – The broader cultural foundation
- Psychological Safety First – The principle that enables inclusion
- Hiring Playbook – Detailed hiring process
- Diversity in Leadership – Building diverse leadership teams
- Performance Management – Ensuring equitable evaluations